Refund policy

86 THREADS: RETURN & REFUND POLICY

Last updated: July 11, 2026

WHAT WE COVER (FREE REPLACEMENT)

We'll replace your order at no cost if:

  • Manufacturing defect: visible ink smudge, rips, seam error, or wrong design

  • Damage in transit: torn, stained, or crushed during shipping

  • Wrong item: you received something different from your order

Timeframe: Contact us within 5 days of delivery with:

  1. Order number

  2. Clear photos of the issue

  3. Brief description

Email: 86threadssupport@gmail.com

WHAT WE DON'T COVER

  • Buyer's remorse: "changed my mind," "don't like the fit," "wrong color"

  • Sizing issues: consult our size charts before ordering (each product has one). We do not replace items ordered in the wrong size

  • Minor defects: loose threads, minor stitching imperfections

  • Normal wear: fading, shrinkage after washing (follow care labels)

  • Custom/personalized items: unless defective

HOW REPLACEMENTS WORK

  1. Email us with photos + order # within 5 days of delivery

  2. We verify the defect/damage/error and approve a replacement

  3. 86 Threads ships your replacement directly to you (usually 7 business days)

CANCELLATIONS

Orders cannot be cancelled after they have been placed. Please review your order carefully before checkout.

REFUNDS

We do not issue refunds. All issues are resolved through free replacement.

If a replacement is impossible due to exceptional circumstances, we will handle your case internally at our discretion.

SHIPPING

  • US Only: We do not accept international orders

  • Included shipping: All prices include US shipping. No additional charges at checkout

  • No rush shipping: Standard shipping applies to all orders

QUESTIONS?

Email: 86threadssupport@gmail.com